Privacy Policy

The Katie Sullivan Instrument Library, Inc. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, register for an account, borrow an instrument, or subscribe to our e-newsletter.

1. Information We Collect
We collect personal information to facilitate our instrument loan program, communicate with users, and improve our services. The types of information we collect include:
Website Visitors: IP address, browser type and device information, pages visited and site interactions.
Registered Users (Instrument Borrowers & Teachers): Full name, email address, school name and affiliation, contact information (e.g., phone number, mailing address), loan history and instrument usage.
E-Newsletter Subscribers: Name, email address.
Donors and supporters: Name, contact details, payment information (processed by third-party payment providers).

2. How We Use Your Information
We use the information collected for the following purposes:
To process and manage instrument loan requests
To communicate with teachers and borrowers about loaned instruments
To send newsletters and updates to subscribers
To respond to inquiries and support requests
To maintain and improve our website and services
To comply with legal and regulatory requirements.

3. Sharing of Information
We do not sell or rent your personal information. However, we may share information under the following circumstances:
Service Providers: We may share data with trusted third-party service providers who assist us with website hosting, email communications, and payment processing. These service providers are contractually bound to protect your information.
Legal Compliance: We may disclose personal information when required by law, such as responding to legal requests, subpoenas, or governmental investigations.

4. E-Newsletter and Communications
If you subscribe to our e-newsletter, we will send you updates about our programs, events, and opportunities to get involved. You may unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us at [email protected].

5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to analyze website traffic and improve user experience. Cookies allow us to:
Track website visitor trends
Understand how users interact with our website
Improve functionality and usability
You can manage cookie preferences through your web browser settings.

6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is entirely secure, and we encourage users to take precautions when sharing personal information online.

7. Your Rights and Choices
You have the right to:
Access, update, or correct your personal information
Request the deletion of your data (subject to legal obligations)
Withdraw consent for email communications
To exercise these rights, contact us at [email protected]

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage users to review the privacy policies of any external websites they visit.

9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. The latest version will always be posted on our website, with the effective date updated accordingly.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Katie Sullivan Instrument Library, Inc.
116 Military Rd., St. John’s, NL A1C 2C9
Email: [email protected]

By using our website or participating in our programs, you agree to the terms of this Privacy Policy.